Terms of use

Information, not medical advice

The articles and service pages on this site are general information for parents and carers. They are not a diagnosis and are not a substitute for an assessment or advice from a clinician who knows your child.

If your child is unwell and you need help now, contact your GP or NHS 111. In an emergency call 999.

Enquiries and appointments

Sending an enquiry through this website does not create a clinical relationship or confirm an appointment. A booking is only confirmed once we have written to you with a date, time and the fee for that appointment.

Fees, payment and cancellations

Fees shown on this site are indicative and are confirmed in writing before any appointment. Payment terms, deposits and the notice required to change or cancel an appointment are set out in the confirmation we send you.

Using this website

• You may read, print and share our pages for personal, non-commercial use.
• Text, images, logos and page designs remain our property or that of our licensors and may not be republished commercially without permission.
• You must not attempt to disrupt the site, access it without authorisation, or submit content that is unlawful or someone else's confidential information.

Links to other sites

We link to NHS, NICE and other organisations we find useful. We are not responsible for the content of external sites.

Liability

We take care to keep this site accurate and available, but we do not guarantee it will always be error-free or uninterrupted. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited in law.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.